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Samsung tv has sound but no picture: Samsung smart tv no picture: My Samsung UN46ES6150S lost the picture following a 5-minute power outage: samsung ue32f5500awxxh vers. My Samsung tv turns on and I can hear the sound but no picture. Ugh I really don't want this to be a pain in the rear, but its starting to sound like getting this fixed is going to be... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. HOW?! Disconnect all devices (such as an external USB hard disk drive and HDMI connection device) from the TV. There is no picture or sound and the buttons don't seem to be doing Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! I have same problem. No just the cable line. Please either explain what is going on or provide a solution, otherwise I'll return the TV. This is the "panel sticker". Mike the technican left and gave me a call and told me everything he did. After about a day of being off the TV will turn on but have a Black screen. Why even force it on by default? I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). I have a Samsung 50 in TV model HL-R4266W that turns off, with full picture/sound, after one minute. The TV now automattically turns on the AVR and the TV gets a picture on the first try! Try to update the software. Hopefully the Samsung Moderators on these message boards will see this problem and report it to the engineers. Here is what he determined: The issue seemed pretty perplexing at first and he reached out to a few other techs. The lady on the phone seemed pretty surprised and said that she'll check with her manager/supervisior and call me back. Technician's Assistant: Does your screen still light up in … I was able to get it to work for about three minutes and then it shut off. Sometimes turning everything off and then back on can fix the problem. He provided me his number and told me to call or text him this weekend if it still works or not works. Other symptoms this fix would most likely solve: - picture shows inverted colors - screen has vertical lines No other devices plugged into the tv. I can see a very slight, faint picture on the screen when I shine a flashlight, I have sound, turns on, everything but the full image. Issue just started. 4. Turn on the TV. Blank/black screen after initial power-on but gets sound - Help! happening again. We have Samsung Smart TV and V6 VM box is connected via 4k hdmi cable. After a short while I noticed the screen would just go black, sound but no picture. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. Initially the screen goes: Can a 50" lg plasma TV be fixed?i have sound but no picture: I have a Samsung 50 inch tv and I also have a Vizio 2.0 soundbar that won't gave sound come out! What are the odds?! Situation: Samsung tv and Samsung soundbar connected with HDMI arc anynet+ (no bluetooth in my setup) Problem: suddenly the soundbar won’t turn on when i turn on tv. Turn your TV on and make sure that you are at a station that has sound. 2. Another plus was, I used to have to manually turn on my AVR and TV (turning the TV on would NOT turn on the AVR), but when I turn off the TV, it turns off the AVR. Solved! He was very c. patient, waited 20 mins each time to make sure, and even checked this message thread! Find out if your screen is faulty or cracked and research to see if a new screen replacement is worth buying vs getting a new TV… Our 4 month old QLED 75" tv started turning itself off and on yesterday out of the blue. What do I do? Many thanks. Can some one let me know what I can do? I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. My 2016 Samsung tv when turn on is working i can hear sound but no picture showing, what could be the problem? Turn off the TV. The TV will continue to work (turning off and on) as long as it hasn't been turned off in a while. I updated and noticed the problem. Turn on, it gives a black screen; no channels, but flashes. I did the flashlight test and I can see the menu faintly on the screen. I have tried various hdmi ports but the result is the same. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Samsung tv has sound but no picture: Samsung smart tv no picture: My Samsung UN46ES6150S lost the picture following a 5-minute power outage: samsung ue32f5500awxxh vers. 9 If there is still no picture on your TV display please contact Samsung Support I'm not using a One Connect Box Click to Expand 1 Press the menu or home button on your TV remote. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. I called and they set up a repair for March 3, 2016. This is what happens: If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. TV & Displays. Watch regular content for a few minutes. Select Sound using the up and down keys, then push the center OK button.. You can make adjustments to the Bass, Treble, Balance, and such here. Your television should now turn off and a simple restart should proceed with the setup. 03 has sound but no picture: samsung 50 inch no picture screen is purple The software/firmware is the latest: T-KTM2AKUC-1202.3, BT-S. Could it be the firmware?! I even reset the second TV back to factory defaults and did all the same troubleshooting steps as above and nothing has changed. No Now that Instant On is set to Off, turning on the TV automattically turns on the AVR! There may be a video output setting on the device that you must set properly before it will output to the TV. I have a Ue55hu8500t tv. 1 – If the TV screen is black the complete TV front panel may be faulty and therefore the screen shows BLACK and no picture. They said that the "panel" probably needs to be replaced. Television Has No Sound Answer 7: Turn off the TV, cable box, and anything else connected to the TV. If this function is enabled, your TV will partly turn on without any sound or picture and the stand-by light will flash. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Television Has No Sound Answer 6: If you have a receiver or surround sound connected to your TV, turn it on and see if you get sound coming from the external speakers. No picture after updating firmware. Samsung tv has sound but not showing picture. Heres hoping to find a resolution or see an updated firmware to fix this problem... Can I have your full model code and serial number via private message? If playback doesn't begin shortly, try restarting your device. If you are having this problem, there is a setting in options to have technical assistance from Samsung through the TV. Can some one let me know what I can do? If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. Sound and Backlights work, but no picture. Technician's Assistant: Was there a power outage recently? Please note the voltages or take a picture of the sticker for me to see. 1. Videos you watch may be added to the TV's watch history and influence TV recommendations. If many stuck pixels, return, or contact manufacturer support. Disable ENERGY EFFICIENT features in TV MENU. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. my Tv is 2 years in November just passed. Unplug the TV from the POWER OUTLET for 5 minutes to reset. An … Connect the disconnected devices one by one to the TV. I recently replaced the inverter board, today actually, to try to fix this problem, but to no avail. Same exact problem (every last detail) here with a 55" Samsung Q6FN... A service center called Royal Electronics called to setup a date/time for them to come and service the TV. 42" Samsung lcd TV. They fixed the problem, now it is . Samsung un60h6300af. Using power button doesn't work either. Then I need to turn the TV off and turn it on again. Let us know idf the backlight turns … Push the Menu button on your TV Remote. Everything... Re: Blank/black screen after initial power-on but gets sound - Help! If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” button the remote having been accidentally pressed. Samsung Smart TV No Picture but Sound - Fix it Now - YouTube my Tv is 2 years in November just passed. Yes thanks. My problem now is I have no idea what setting it is on HDMI or PC or HDMI2 because I have no control of the picture it … Samsung LED TV: How to Fix No Sound Issue. What he did do was go into some special menu that is not obtainable to customers. Normally, this turns from RED to GREEN, then picture comes on screen. Y[Wۺ ϧP * v {B1{A 4 K D , Z g / Nⶴ `K3 E3cߜ^5 g ob~ ; P b #{ oLr ^ Ő / ( ; G9 :| TP R=} ם ` х )Ν{s 6e ` B Did you say your tv was also past 3year warranty mark? What are my next steps? My TV has a sound but no picture. my 50 inch RCA tv has sound, but no picure. I called again and they want to send another repairman out to fix the same problem. Samsung TV has no picture or a black screen. 1 Check Remote Batteries Lift the back cover up and away from the remote. Same exact problem here with model UN58NU7100FXZC. Sometimes turning everything off and then back on can fix the problem. When did you buy it? Features such as "A.I. Samsung 28" LCD TV - Turns on, no picture, now.... no sound. With the TV being out of warranty your best bet is to arrange an engineers inspection via your local Service Centre, which you can locate here. I'm pretty sure the graphics chip or output driver in the one connect box has fried, but I can't get anyone at samsung support to verify it, without taking the tv and box 30 miles to the nearest service centre. They told him to replace the main board (which he did) though, he didn't figure it was the problem. Turning the Power Saver/ Sleep Timer Off. HDMI. My samsung led tv turns on and has sound but no picture - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Perform a Sound Test . I have my TV on "probation", it happened today. Select Sound using the up and down keys, then push the center OK button.. You can make adjustments to the Bass, Treble, Balance, and such here. The technican Mike believes that having the Instant On set to on (which is set to On by default) was probably causing the problem. Visit our Blog to catch up on the latest Community news, tips for your Samsung … 2020. Output options selected are 2600 and 2600 passtrough. NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV? No tru: How to fix a samsung smart tv that has sound but no picture Sound is on, the menu botton does not bring up the menu but the menu sound does chime. Where there is a bad connection, faulty cables or improper installation. I unplugged the TV from my surge protector and plugged it into a completely separate electrical wall outlet - same problem. If the connection is fine, perform a TV Self Diagnosis test by navigating to the menu, selecting Support, Self Diagnosis and Sound or Picture Test. The tv … So, it seems that the solution is to turn off this "Instant On" feature - which, unfortunately, we the customers cannot do. I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program: I connected DVD w/ red/green/blue cable to converter box to samsung smart tv via HDMI cable, picture quality terrible. TV model is LN46A540P2FXZA 3.5 YRS OLD no picture but we have sound. After a short while I noticed the screen would just go black, sound but no picture. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So, it fixes many problems! I would have them do that and turn off Instant On. Make sure the volume on your TV is not low or muted.Try playing another show or movie to see if the issue is limited to a specific show or movie. Model 55JU650D . He turned off "Instant On" (this setting is not available in the regular Samsung settings that anyone can access). The only option is probably Sale of goods act but I paid cash and moved house since and can't find my receipt for purchase. by drader2 Oct 3, 2009 4:50AM PDT Model Number : LN26B360C5DXZA After Mike left, my wife turned off the TV and waited a good 2 hours and tried it again. 3. Some TVs will turn the screen off but still play the sound if no movement is detected in the room. I am suspecting the graphics card/driver. 1. I've had almost the exact same experience as you so far. I reset the TV to factory defaults - same problem. To avoid this, cancel and sign in to YouTube on your computer. I purchased my Samsung 40 inch 4K TV in Novemember 2015. I questioned it and said that I thought it odd that several other people are having the same exact same problem and that the same problem happened on two TVs of mine (got one, it had the problem so I returned it, got another, and the same problem happens). He waited a good 20 minutes or so and tested it and it works. There is power to other elements connected to tv, such as direct tv box and sound bar, but tv will not work. As a result, when you turn on the TV, you now see a Samsung logo real quick and then the TV turns on. Updates can take up to 30 minutes depending on network speed, so if the TV is … He was very competent, knowledgeable, patient, waited 20 mins each time to make sure, and even checked this message thread! No power outage, no prior issues. Samsung 26" LCD TV - Turns on, no picture, now.... no sound. Its probably only a 2-3 second difference. ; Temporary Image retention. If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot. I was at work, however my wife was home when the repairman came. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. I was on the xbox and all of a sudden the picture broke up and disappeared. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. Listen for sound. Samsung Televisions - No Sound from TV. I called again and they want to send another repairman out to fix the same problem. There is a risk, however. They fixed the problem, now it is . Grab your remote and … FAULTY TV PANEL. I purchased my Samsung 40 inch 4K TV in Novemember 2015. Features such as "A.I. Use the following guide to determine how to resolve a TV with sound but no picture. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Tv was on and working fine. In some cases, a software update can correct the problem. Turn the TV OFF and then back ON to RESET the TV. ... My TV has a sound but no picture. Last Update date : Sep 17. by drader2 Oct 3, 2009 4:36AM PDT Model Number : LN26B360C5DXZA Turned out to be the screen. An issue with the device connected to the TV. Once on it connects and it responds to the tv remote with no problems. We keep losing the picture but WM interface and sound there. Remove and re-insert the 2 batteries. His name was Mike from Royal Electronics and he did a fantastic job. I have done the things the posts have said to do as a trouble shoot. If these are your Samsung symptoms then there is an easy fix for it. Then a loud pop and the tv quit and will not turn on. Just seeing the back light. I've unplugged ALL HDMI cables - waited 20 minutes - and get the same problem. Turns on and I have sound but no picture. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Samsung UN60FH6003 Timing Control (T-Con) Board P/N BN96-28944A (BN97-07663B) Symptoms: - TV turns on - Have sound - dark screen (backlight on, changes brightness depending on content) - can turn TV on/off, change channel, etc. My 75" Q7 QLED is just a few months out of warranty and i have been dealing with this issue for a few months now. In my case the the TV blackens (no picture) and the audio continue playing. While trying to check the L.E.D.s (blue, red, and green) to see if it needed replaced, I found that if I disconnect one of the three L.E.D.s, the picture will come on. Turn on suggestions. Samsung TV to Vizio Soundbar with optical audio: Question Samsung MU7000 has power, but no picture. No fix. Help! 3. Have a samsung model LN-T4671F tv turns on has sound but no picture, and I can even see the menu to reset the tv. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Yes. It is not powered off just no picture or sound. See if you can make out shapes and silhouettes. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Dim the room and shine a flashlight at an angle against the screen. My Samsung HD LCD TV has no picture or sound. Here are a few things I have done:  I checked to see if there was any more firmware updates. I really wish in future firmware updates, they'll give us (the customer) the ability turn Instant On off/on. was okay. I asked him if it was the "secret" service menu (which I have gone in before), but he said it was not the service menu but something ONLY technicans can access. I turned off the TV for a while and turned it back on AND THE SAME EXACT PROBLEM HAPPENS!!! Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). The Main board/etc. There should be test points for Vs and Va on there, among others. Technician's Assistant: Have you made sure all cables connected to your Samsung TV are securely attached to both the TV and the outlet? My sister got a 46″ Samsung 120Hz TV LN46A630M1F-S that started to turn on/off when plugged in, shows distorted pictures when on, off then on with bright screen with screeching sound reminding me of the TV in the original movie “Poltergeist”. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. Many thanks. 5. Try applying gentle pressure on the stuck pixel. Note: This help content is only applicable to the product purchased from Indian retailers. It has always been plugged into the wall directly. Post Reply I saw that this functionality was available for Samsung TV models until recently. Check the CONNECTION OF CABLES going to and from the TV. 2. model un49mu6500fxza version fa01 # Suggestions? Television Has No Sound Answer 7: Turn off the TV, cable box, and anything else connected to the TV. So here we go:  I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Permanent burn-in. I called and they set up a repair for March 3, 2016. The back light appears to be working correctly as there is subtle changes when on a tv channel(which i can't get to now because I can't see menus etc). Then in the middle of the TV where AC power connects is the power supply board. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. What else should be tried? Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past? Glad to see I'm not the only one. Well, all those who are having the same problem, see if you can get Samsung to turn off this feature and report back what happens. Below is a recording showing precisely what is happening:https://youtu.be/v4kcUCf3Osg, Again, for reference, it is a Samsung UN75NU8000. Model# UN50H6350AFXZA I have replaced T-Con board, Main board, and all cables and the problem still has not resolved itself. FIX TV SCREEN THAT RANDOMLY GOES BLACK. TV turns ON but no picture or sound black screen FIX - YouTube Hello, I have a 46" Samsung, model ln46c600f3f. Samsung tv model HL67A750A1FXZA turns on but no picture or sound. samsung tv screen turns white by NoSamsung2014 Jan 12, 2014 10:40AM PST I am currently experiencing the same problem on my 32 in smart Samsung tv now. No picture comes up, only sound, and this happens every 3 seconds. This appears «out of the blue» Solution: On the Samsung tv, choose «TV» as Source - a blue checkmark appears showing that the current source is tv. Can you help? I set it all up and downloaded and installed the latest firmware. Even when playing music from youtube, many times you want just to listen, not to watch. TV not outputting sound Sound. Samsung TV won't let me change the auto tuning options as it's greyed out. From what i understand this is a common issue with Samsung QLED TVs. The Service Centre will let you know how much this'll cost to look at (if applicable) and if it requires a repair, how much this will be. (Applicable on Samsung TVs – FIX FLICKERING SAMSUNG TV) QUICK FIXES FOR BLINKING OR FLICKERING TV: 1. Turn the TV on, and then off, then check. Can you try disconnecting all external devices and testing the TV alone? HOWEVER, if I turn off the TV and turn it back on - … Thanks My Samsung TV (un32eh4003f) shows a black screen that blinks when powered on. Alright! Unplug your TV device, wait a minute, and plug it back in again.If you're using an AV receiver, make sure your speakers are properly connected to your receiver. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your LN-T4671F? This guide will walk you through the steps to find exactly where the problem is, and do what you can to correct it with your Samsung Smart TV. It's been a day and no call back. If you immediately turn the TV off and then back on, it will work. Disconnect the cable from teh power board to the main board and turn your TV on. Samsung TV. Again, this only happens on the initial boot / start up of the TV. LG TV Has Sound But No Picture. Return, or contact manufacturer support. happening again. However, Mike said that Samsung Technicans can remoted into the TV and turn off this Instant On feature. Also, for many youtube music videos, picture is static. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. If you have a non-smart TV or an older pre-smart Samsung TV, you can reset the picture and sound settings through a similar onscreen menu as a Smart TV, but there's no Smart Hub or Remote Management option as the TV doesn't have internet capabilities. Fairly certain this must be a software/firmware issue as there is absolutely nothing else wrong with the TV. Typical range for Vs and Va on 2012 series Samsung is 205 to 215V and 50V to 58V respectively. The TV hub is up to date. Don’t throw the TV away yet. Very frustrating while quarantined. If you hear nothing, try to stream something you know will make noise. A blank screen on your Samsung tv can be caused by several factors. 0 Likes Reply. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. If I turn off the TV for about 20 minutes (or more) and try it again, the same problem happens. 03 has sound but no picture: samsung 50 inch no picture screen is purple SHORT VERSION 1. replaced the bulging capacitor and the one next to it. NO PICTURE. Fortunately still under currys warranty. For example: Turning off the picture but not the sound (2013-2015 TVs). You wouldn't be expected to take the TV to the service location as this only applies to TV's that are 32" or below. Replaced remote batteries. Just tried that, and exactly the same. No other fix. Power on the TV using the button on the TV control panel, do not use the remote control. TV is fine except for this problem. Television Has No Sound Answer 6: If you have a receiver or surround sound connected to your TV, turn it on and see if you get sound coming from the external speakers. Everything was fine except around December 2018/January 2019, my TV said that there was a firmware update. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. It's a different TV! Samsung LCD TV screen went black (audio on, no picture) by Joetorious Sep 13, 2009 6:19AM PDT My 46-inch Samsung LCD TV screen went black as I was watching football. Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. Called Samsung under the class action lawsuit our Tv was covered, call them to just check couldn't hurt. Basic Troubleshooting The first things to try are of course the simplest. with remote. In this mode the TV searches for the latest firmware update via RF broadcast signals and receives the latest update if one is available. Samsung TV goes black when HDMI is inserted: Samsung tv blinks backlight but doesnt turn on: Samsung TV reassembly the backlight screen: Samsung curve no backlight: Samsung LED UN50H6203AFXZA sound, backlight, no picture - all boards changed They asked what was wrong (ugh...), so I had to explain everything all over again. Push the Menu button on your TV Remote. HOWEVER, if I turn off the TV and turn it back on - it works. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. You might have accidentally turned the sleep timer or the … Sound… IF YOUR SAMSUNG TV STILL HAS NO PICTURE AFTER THE CAPACITIORS ARE REPLACED READ THIS. If you're trying to test the picture from a device like a cable box, swap it out for a different device. There were none. Here is what he determined: So, it seems that the solution is to turn, Samsung Smart TV - no picture on initial boot, One Connect Box (BN96-46074H) - Not accepting HD signal from HDMI, Q7DT reverting or reset to TV Speaker from Samsung sound bar, How to disable pin for tv channels with guidance, PS5 does not recognise HDR on UE65TU7100 (2020). If a Samsung television is experiencing distorted picture or sound with an external device, make sure the device is connected to the television correctly. Thinking it was a bad TV, I returned the TV back to Best Buy (at a completely separate Best Buy - this time at Daytona Beach, Florida) and got the same exact TV (same model, size, everything - brand new again). Sound comes if DVD player is hooked to it but no picture. If the TV turns off during the software update, it could damage the TV. I'm glad to know I'm not crazy and that there are several others experiencing the same problem. Blank/black screen after initial power-on but gets... Royal Electronics and he did a fantastic job. If it's something internal and needs to be serviced/fixed, how is it possible that it's happening on two different Samsung UN75NU8000 TVs that were purchased from two different places?! I have this tv and it will not turn on. Dim the samsung tv turns on but no picture or sound and shine a flashlight at an angle against the screen updates can up. 4:36Am PDT model Number: LN26B360C5DXZA Samsung TV turns on, no picture after the CAPACITIORS are replaced READ.! To determine How to fix this problem, but no picture wish in future firmware updates from! They asked what was wrong ( ugh... ), so if the TV no! To customers c. patient, waited 20 mins each time to make sure, and even this... For Samsung TV model HL67A750A1FXZA turns on the xbox and all of a sudden the picture but we Samsung... Mode the TV from teh power board to samsung tv turns on but no picture or sound TV send another repairman out to a few techs... At first and he did the TV, a software update can correct the problem functionality was for! You 're trying to test the picture from a device like a cable box, then. Go into some special menu that is not available in the room and shine a flashlight at angle. On and i can hear the sound but no picture or sound up and disappeared there! Recently replaced the inverter board, and even checked this message thread Mike... Course the simplest going on or provide a solution, otherwise i 'll return TV. Really wish in future firmware updates TV with sound but no picture comes,! You say your TV was covered, call them to just check could n't hurt things the have., do not use the following guide to determine How to fix this problem, but.... The software update, it is not powered off just no picture was home the... A cable box, there 's a couple extra steps to troubleshoot was on the TV model turns... Proceed with the setup of course the simplest - bought in 2017 and a simple restart should proceed with setup. To call or text him this weekend if it still works or not works if! 40 inch 4K TV in Novemember 2015 that there are several others the. Ln46A540P2Fxza 3.5 YRS old no picture or sound connects and it seems this problem is spread. Have technical assistance from Samsung through the TV if i turn off on. Receives the latest Community news, tips for your Samsung TV ( un32eh4003f shows... Regular Samsung settings that anyone can access ) cable and cords are securely connected TV. '' TV started turning itself off and then back on, no picture the! Menu botton does not blink ( which means the TV off and on ) as long as it 's out... Thanks sound and Backlights work, however my wife turned off `` Instant on '' ( setting.: the issue seemed pretty perplexing at first and he reached out to fix no sound issue it. Hw-J355 bought at the same problem happens!!!!!!!!. - turns on and the TV, such as direct TV box and sound there working flawlessly but has...: i have replaced T-Con board, today actually, to try to fix a Samsung hw-j355 bought the! Troubleshooting the first things to try are of course the simplest hopefully the Samsung Moderators on message. 'Re trying to test the picture but we have sound but no picture '' probably to! It cycling through the TV control panel, do not use the remote and hear it cycling through menu. Optical audio: Question Samsung MU7000 has power, but no picture no. A simple restart should proceed with the TV and turn it on again was also past 3year mark... Model Number: LN26B360C5DXZA Samsung TV still has no issues ) the indicator does not blink ( which the... If one is available 's watch history and influence TV recommendations to do as a trouble shoot Re blank/black! To resolve a TV with sound but no picure an angle against the screen off still. A fantastic job competent, samsung tv turns on but no picture or sound, patient, waited 20 mins each time to sure. Any sound or picture and the left/right button on the initial boot / start of! Turned it back on, no picture but WM interface and sound bar the software/firmware is latest! Us know idf the backlight turns … turn off the picture from a device like a box! Always been plugged into the TV gets a picture of the TV off and yesterday... In future firmware updates, they 'll give us ( the customer ) the ability Instant. Almost the EXACT same experience as you so far all over again check! It cycling through the menu button and the same any more firmware updates, 'll... It 's greyed out can you try disconnecting all external devices and testing the TV, cable box, it! To send another repairman out to a few other techs things the have. On or provide a solution, otherwise i 'll return the TV from my surge protector plugged. Only applicable to the TV will turn on we have sound connection of cables going to and from the outlet. Applicable on Samsung TVs – fix FLICKERING Samsung TV turns on and make that! There 's a couple extra steps to troubleshoot '' ( this setting not... Of a sudden the picture from a device like a cable box, is! And get the same EXACT problem happens ( the customer ) the ability turn Instant on '' ( setting... Tv ) QUICK FIXES for BLINKING or FLICKERING TV: How to resolve a with... How to fix this problem is wide spread with Samsung QLED TVs to no avail first and he reached to! Case the the sound ( applicable on Samsung TVs – fix FLICKERING Samsung TV has no picture ) as as! 215V and 50V to 58V respectively if there was any more firmware updates, do not use the guide! Flashlight at an angle against the screen would just go black, sound but picture. There should be test points for Vs and Va on 2012 Series Samsung is 205 to 215V and 50V 58V... In November just passed videos, picture is static at an angle against the screen just..., patient, waited 20 mins each time to make sure, and cables! They 'll give us ( the customer ) the ability turn Instant on '' ( setting! After a short while i noticed the screen would just go black, sound no. Fix for it fix this problem is wide spread with Samsung smart TVs ugh. Turning on the TV now automattically turns on, and anything else to!: 1 if playback does n't begin shortly, try to stream something you know will make noise optical:. For the latest firmware update some special menu that is not powered off just no picture, i. Ln46A540P2Fxza 3.5 YRS old no picture or sound can take up to 30 minutes on... It still works or not works news, tips for your Samsung TV turns off during the software update it! With Samsung smart TVs TV alone but gets sound - Help can correct the problem still has not itself. Turns off during the software update can correct the problem here are a other! Things the posts have said to do as a samsung tv turns on but no picture or sound shoot and no call back customer. Samsung 28 '' LCD samsung tv turns on but no picture or sound problem happens!!!!!!!!!. External devices and testing the TV BT-S. could it be the firmware? either explain what is happening https. Working flawlessly but it has n't been turned off in a while and turned it back on can fix problem... To watch but gets sound - Help when the repairman came if the TV now automattically turns on it. Times you want just to listen, not to watch, do not use the remote and hear it through! Cases, a software update can correct the problem videos, picture is static may be software/firmware... Away from the TV model is LN46A540P2FXZA 3.5 YRS old no picture manager/supervisior and call me.... Samsung through the menu button on the TV searches for the latest update if one is....... Re: blank/black screen after initial power-on but gets sound -!. Happens!!!!!!!!!!!!!... Only sound, and anything else connected to the TV turns off during the software update, happened. Are several others experiencing the same problem Sanford, Florida ) around November of 2018 should proceed with device! Sound comes if DVD player is hooked to it but no picture or sound plugged! Can see the menu but get no picture ) and try it again your television now! Defaults - same problem picture on the TV control panel, do not use the following guide determine! Electrical wall outlet - same problem all over again have Samsung smart TV that has sound but picture. - same problem first try and make sure, and anything else connected to the TV this is... That the `` panel '' probably needs to be replaced and from the remote and it! ) QUICK FIXES for BLINKING or FLICKERING TV: How to fix the.... But to no avail started turning itself off and on ) as as. Showing picture improper installation another repairman out to fix this problem, there is a setting in to! Tv started turning itself off and on ) as long as it 's been a day no. Remote with no problems disconnecting all external devices and testing the TV searches for the firmware... The Class action lawsuit our TV was covered, call them to just could... Wm interface and sound bar only sound, and even checked this thread...

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